When a crisis occurs, you need a team that can drop in immediately to manage the flow of information, deescalate the story and control the narrative as it rapidly changes. Disruptive and unexpected events—workplace incidents, natural disasters, cybersecurity and financial breaches, industrial and manufacturing incidents—threaten an organization’s reputation and operations.
Planning is key to effective crisis management, but it’s also often a luxury. FHA develops proactive crisis management plans to get in front of predicted scenarios and issues, while standing ready to block and tackle unanticipated situations and manage conversations as they unfold and change. We ensure senior leadership is available 24/7 to triage, establish an action plan, protect the organization’s reputation and guide our clients through the most challenging situations.